Legal
Subprocessors
Every third party that touches Polylane customer data, and exactly what each one handles.
Last updated: 28 July 2026
Current subprocessors
| Provider | Purpose | Data processed | Region |
|---|---|---|---|
| Supabase | Database, authentication, and file storage | Account email, planner content (projects, channels, tasks, calendar events), subscription status | Managed cloud hosting |
| Vercel | Application hosting and content delivery | Request metadata (IP address, user agent), which is processed in transit and not retained by us | Global edge network |
| Stripe | International payments and subscription billing | Name, email, billing address, tax identifiers, payment details (held by Stripe, never by us) | Global |
| Razorpay | Payments and subscription billing in India | Name, email, GSTIN where supplied, payment details (held by Razorpay, never by us) | India |
| Resend | Transactional email — receipts, trial reminders, billing notices | Account email and message content | Global |
| PostHog | Product analytics — which features are used | Pseudonymous usage events. Loaded only after you accept analytics cookies | United States |
| Sentry | Error monitoring | Crash diagnostics, scrubbed of personal data before they leave your browser | Global |
| Optional sign-in and Google Calendar sync | Only if you connect it: your Google account email and the calendar events you choose to sync | Global |
Changes
We will update this page before a new subprocessor starts handling customer data. If you have a data processing agreement with us and want advance notice by email, write to support@smatsols.com and we will add you to the notification list.