Contact
Talk to us
One person reads every email. You will get a real answer, not a ticket number.
Last updated: 28 July 2026
Support
Email support@smatsols.com for anything: a bug, a billing question, a refund, or a feature you wish existed. We aim to reply within one business day.
Include your account email and, if something went wrong, what you expected to happen. It saves a round trip.
Billing and invoices
Invoices are emailed on every payment and are available under your account. For a GST invoice, add your GSTIN at checkout so it appears on the invoice and you can claim input credit.
Cancellations and refunds are covered in our cancellation policy and refund policy.
Company details
- Registered name
- SMAT Solutions Pvt Ltd
- Registered address
- NSL East County, Near Uppal Stadium Uppal, Hyderabad 500039 Telangana, India
- GSTIN
- 36ABOCS7049B1Z4
- support@smatsols.com
- Phone
- +91 89191 20060
Polylane is operated by SMAT Solutions Pvt Ltd. Business hours are Monday to Friday, 10:00–18:00 IST.
Security and privacy
To report a security issue, email support@smatsols.com with "security" in the subject. Please do not open a public issue. More detail on how we handle your data.