Help

How do I schedule a task?

Drag a task onto an hour slot in the calendar, not onto the day header. To use the keyboard, focus the task, press Space, then use the arrow keys and Space again to drop it. Linked tasks follow together as a batch.

What are the rows and columns?

Projects run across the top, channels down the side. A task lives in the cell where a project meets a channel — so "the newsletter for my course" has one obvious home.

What does linking do?

It marks tasks as one piece of work. Schedule any one of them and the rest follow into the same day, which is the point of the whole product.

Nothing happens when I drag a task

Drop it onto an hour slot in the calendar on the right, not onto the day header. If you would rather not drag at all, focus the task, press Space, then use the arrow keys and Space again. D marks a focused task done, and ? lists every key.

Where did my task go after I scheduled it?

One-off tasks hide from the matrix while they sit on a day's calendar, so the grid shows what is still to be scheduled. Recurring tasks stay put. The weekly review lists anything that was scheduled and never finished.

Where can I find keyboard shortcuts?

Open Keyboard shortcuts from the profile menu, or press ? when page shortcuts are enabled. Type a word or press a key to find what you need. The guide shows keys as they appear on your own keyboard, and lets you turn single-key shortcuts on or off.

How can I keep the timer visible?

Open Focus from the profile menu, or press F when page shortcuts are enabled. The expanded view shows the countdown and your day's plan. Minimize it to keep a compact timer beside the planner. On supported devices, Float timer keeps it visible outside the app too.

What do Finish, Extend and Carry do?

Finish marks the task done and moves to the next block. When a block ends, Extend 15 min gives it more time. Carry moves unfinished work to tomorrow; a linked batch moves together. Pause holds your place without marking the task done.

How do I wrap up my day?

Choose Wrap up the day from the profile menu. Tick off finished work, then choose Tomorrow, another day, or Someday for each open block. Closing the wrap-up does not mark unfinished tasks done.

How do I review last week?

Choose Review last week from the profile menu. Read the seven-day strip and the finished and unfinished work below it. Give unfinished work a day this week or next, or send it to Someday. Last week's block stays in the review as a record of what was planned.

Batch

Tasks you link. They go onto the calendar together, in order — schedule one and the rest follow. A template's linked tasks arrive as a batch named after it.

01, 02 on a task's edge

Its place in its batch's running order: the order the batch lands on the calendar. While you are picking tasks to link, the edge counts your picks instead.

The number beside the chain

How many tasks are in the batch. Point at it to see which ones.

0/3 on the bar under the board

How many of a batch's tasks are done, out of all of them. Press a batch there to select it.

Scheduled

A task with a time on the calendar. A one-off task leaves its cell while it is there, and the cell counts it: "1 scheduled".

Back from Tue

It was scheduled for Tuesday and not ticked, so it came back to the board by itself. Nothing is lost.

Someday

A shelf for work you are not doing now: off the board, not deleted, and back in one click. It appears beside Share once there is something in it, or something that has waited a while.

Brain dump

Paste messy notes and an AI model, on your own key, turns them into tasks. You choose which to add before anything is added.

Overview, Timeline and Graph

Three views of the same work. Overview is every project and channel at once. Timeline shows upcoming work across projects; open a project to read its agenda by date. Graph shows how projects, channels and tasks connect.

The + in an empty cell

That project does not use that channel yet. Press + to use it there.

How do I import from Notion or Todoist?

Export a CSV from either, then use Import in the planner header. You see exactly what will be created before anything is written. Running the same file twice is safe — nothing is duplicated.

My import created a project called "Imported"

That is the fallback for rows with no project column. Todoist exports one file per project with the name only in the filename, so set the project name in the import dialog before confirming.

How do I get my data out?

Account → Data, any time, without asking. JSON for everything, or a CSV of tasks with their project, channel and schedule.

How do I cancel?

Account → Plan & billing → Cancel subscription, two clicks. You keep full access until the end of the period you already paid for, then move to Free. Nothing is deleted — see the cancellation policy.

Can I get a refund?

Within 14 days of paying, yes — no form and no questions. Email us and it is done. Details on the refund policy.

Where are my invoices?

Account → Plan & billing. Each charge links to the tax invoice from Stripe or Razorpay, which is the document your accountant wants.

I upgraded mid-trial — did I lose my free days?

No. The days left on your trial carry onto the subscription, so you are not charged until the original trial end date.

I need to change the card on a Razorpay subscription

Open Account → Plan & billing → Update card. Razorpay changes the card on your existing subscription, keeping its seats and billing cycle. For UPI or bank mandates, email kreativish.ai@gmail.com for help.

Why is a project read-only?

This project is outside your current plan's editing limit. Its work is still there to browse, including scheduled blocks and notes. Check your plan under Account → Plan & billing.

How do I change my password or email?

Account → Sign-in & email. Changing your email sends a confirmation to the new address; the old one keeps working until you click it.

What happens if I disconnect Google?

You stop signing in with Google. Calendars are a separate connection, under Account → Connections, and are not affected — disconnect them there. If Google is your only sign-in method, set a password first.

Can I be in two teams?

No. An account belongs to one Studio team at a time, because a shared workspace means everyone in it can see everyone else's planning — being in two would join those teams together.

How do I delete my account?

Account → Data → Delete account. It is immediate and permanent, so export first if you want a copy.

Email kreativish.ai@gmail.com. One person reads it, usually within a working day. Saying what you were doing and roughly when saves a round trip.